Innovative Healthcare Teams Updates

Team Based Care

By: David Bowers, MD

  • The Institute for Healthcare Improvement (IHI), in 2007, put forth their Triple Aim recommendation for improving healthcare delivery:
    • Improving the experience of care,
    • Improving the health of populations, and
    • Reducing per capita costs of care
  • The American Hospital Association’s (AHA) Leadership, in 2011, published its guide, “Team Based Health Care Delivery: Lessons from the Field” and summarized case studies from three health systems that achieved some success in Team Based Care Delivery and found that they shared common themes for success:
    • To be effective, teams need to be inclusive, designed from the bottom up and require strong senior leadership for success
    • The need for clear and accurate data that everyone can understand and make their own
    • The need for education and training in how to be a team and if you can reach what makes people passionate, you can motivate them
  • Prior to creating Innovative Healthcare Teams LLC, while senior executive leaders at an ambulatory employed medical group within a large health system, we followed a similar path that led to improvement in both clinical and financial outcomes over a two year period. Our website (www.ihteams.com) case studies depict successes in creating high performing teams from the bottom up, organizing data into useful information upon which to act, and initiating cross-functional teams at the practice site level and between entities of a large health system, a large employer, and large insurers to close care gaps, improve clinical and financial performance, and simultaneously, improve employee and patient satisfaction.

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